Please note:
To ensure delivery of standard equipment before the holiday period, we kindly ask you to send us your complete and technically clarified order no later than June 18. We will be happy to review inquiries for customized equipment on an individual basis and coordinate delivery options with you accordingly.
To ensure a smooth project process, please coordinate all technical details and potential delivery dates with us in good time.
IDEAL
During the company holiday:
- The processing of inquiries, orders, invoices, and the production of refrigerated units will be paused.
- Direct deliveries to construction sites will continue.
- For urgent matters, our Customer Service will be available by phone to provide first-level support on the following days: July 30 & August 6.
AKE
Our AKE team will be available with a reduced staff during this time:
- The processing of inquiries, orders, and invoices may take a little longer.
- Our Customer Service will remain available by phone to support you with urgent matters.
We thank you for your understanding and wish you continued success as well.
Starting August 11, 2025, we will be back with full energy and our usual quality service.
